(CONTACT UNIT OF QS ZURICH AG, SWITZERLAND)
EN 15221-1:This draft European standard gives relevant terms and definitions in the area of Facility Management. It also provides a structure of facility services.
EN 15221-2:This document is a working and standardized tool intended for parties who wish to draw up the Facility Management agreement within the European Common Market. It offers headings, which are not exhaustive. Parties may or may not include, exclude, modify and adapt these headings to their own contracts.
EN 15221-3: Guidance how to achieve/ensure quality in facility management. ItProvides guidance how to measure, achieve and improve quality in FM. It gives complementary guidelines to ISO 9000, ISO 9001 and EN 15221-2 within the framework of EN 15221-1
BS EN 15221-3 is applicable to:
This European Standard is applicable to business services (not consumer oriented).
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